FAQ's
Most frequent questions and answers
Service Related
What type of services SNAPPEDITT offers?
What is the process or workflow for a new job?
What’s turnaround time?
Turnaround time is directly depends on the volume and complexity of the project. However, our standard turnaround for different verticals are:
- Real Estate – 12 hours for all Real Estate orders
- Wedding & Events – 24-48 hours for all Wedding orders.
- People – 24 to 48 hours
- Product & Commercial – 24-48 hours
- Extraction – 24-48 hours
Do we have any preferences on input files?
What is Smart previews?
How to create Lightroom smart previews?
There are several ways to generate Smart Preview files:
Import
When you import new images into your catalog, select Build Smart Previews (Import dialog > File Handling section). Smart Previews are created for all the images imported into the catalog.
Export
When you export a set of photographs as a catalog, you can choose to build and include Smart Previews in the exported catalog. Click File > Export as Catalog, and then select the Build/Include Smart Previews checkbox.
On the fly
You can create Smart Preview files on demand. Select the files for which you want Smart Previews, and then click Library > Previews > Build Smart Previews.
To know more please click on the below website:
https://helpx.adobe.com/in/lightroom-classic/help/lightroom-smart-previews.html#CreateSmartPreviews
What if I have any custom request or requirements which is not listed on your website?
Our professional editors are capable of handling all type of custom request. If you have any custom request which is not listed on our website, then feel free to contact us or send your custom request through our custom process option. Our team will check the details and provide you the quote. The quote will be provided without any commitment or obligation. Please click on the below link to place a custom order:
Custom Process (redirect to custom process order form).
What are the method of transferring the files?
Do you do Rush jobs?
General Queries
How secure are my files?
We follow strict privacy policy regarding the security of the images. We do undertake the following measure to ensure the level of security at our production facility:
- 24 x 7 CCTV monitoring for all employees
- USB ports are disable on all editors system
- Mobile phones and any other external memory drives are not permitted on production area
- Internet access has been given only to the senior level staff.
- Files are saved on the central server and not on any editors system
- Copying, deleting of files is domain controlled and password protected.
- If required we can sign a Non-Disclosure Agreement (NDA) where all the terms and conditions would be mentioned regarding the safety and security of the images.
What if the quality is not up to my expectations?
What's your working hours?
How many editors will be working on my images?
Do you offer volume discount?
Yes, we provide volume discounts. Feel free to contact us for more details at [email protected]
What are the payment options?
We do accept payments via PayPal, Credit/Debit Card. To know more about it please contact us at [email protected]